# GSender Problem **URL:** \ **Category:** โ“ Question\ **Created:** [September 21, 2021, 11:15pm UTC](https://forum.sienci.com/t/gsender-problem/3715 "2021-09-21T23:15:45Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Aer-O-Craft](https://forum.sienci.com/user_avatar/forum.sienci.com/aer-o-craft/32/2260_2.png) [@Aer-O-Craft](https://forum.sienci.com/u/Aer-O-Craft)\ **Post date:** [September 21, 2021, 11:15pm UTC](https://forum.sienci.com/t/gsender-problem/3715/1 "2021-09-21T23:15:45Z")
I just built my Longmill and have uploaded gsender but my visualize page is blank. Itโ€™s white. I can connect to my Longmill and move it, but canโ€™t upload my break in program as there is no button for it. When I click on surfacing it says my graphics card does not support webgl. But when I look at the webgl page, it shows the spinning cube. What do i do? ---
**Author:** ![gwilki](https://forum.sienci.com/user_avatar/forum.sienci.com/gwilki/32/366_2.png) [@gwilki](https://forum.sienci.com/u/gwilki)\ **Post date:** [September 21, 2021, 11:19pm UTC](https://forum.sienci.com/t/gsender-problem/3715/2 "2021-09-21T23:19:49Z")
@Aer-O-Craft Thanks for re-posting, Dieter. Sorry for the confusion. Welcome to the group. Aside from my deleting your posts ๐Ÿ˜€, Iโ€™m sure that you will find it a very helpful place. I donโ€™t have the tech savvy to help you with this, but Iโ€™m sure that someone from Sienci support will be able to get you up and running. ---
**Author:** ![KGN](https://forum.sienci.com/letter_avatar_proxy/v4/letter/k/c77e96/32.png) [@KGN](https://forum.sienci.com/u/KGN)\ **Post date:** [September 23, 2021, 5:37pm UTC](https://forum.sienci.com/t/gsender-problem/3715/3 "2021-09-23T17:37:37Z")
Hello, It sounds like you might have WebGL disabled in your Chrome settings - gSender uses Electron which is just a Chrome shell, so the settings there can affect it. Which browser did you use to access [https://get.webgl.org/](https://get.webgl.org/) to see the spining cube? Firefox, Chrome, or something else? You can check your Chrome specific settings by visiting (inside Chrome) the โ€œ **chrome://settings** โ€ address. At the bottom of the menu on the left, open the โ€œ **Advanced** โ€ tab and click on the โ€œ **System** โ€ option. Make sure that the " **Use hardware acceleration when available**" is selected. You can also visit โ€œ **chrome://flags** โ€ and make sure WebGL is enabled on some older Chrome versions. Restart and see if that makes a difference. Past that, it might be that the driver for your video card needs updating. Those are the two places Iโ€™d start at least. ---
**Author:** ![Aer-O-Craft](https://forum.sienci.com/user_avatar/forum.sienci.com/aer-o-craft/32/2260_2.png) [@Aer-O-Craft](https://forum.sienci.com/u/Aer-O-Craft)\ **Post date:** [September 23, 2021, 6:10pm UTC](https://forum.sienci.com/t/gsender-problem/3715/4 "2021-09-23T18:10:39Z")
Yup, done all that on chrome. I even did a search on 2 PCs I have. 1 uses and 1 uses 7 and both have webgl enabled and in the system. I even uninstalled gsender on both and then reinstalled. I did not see anything where there is a version minimum. ---
**Author:** ![Aer-O-Craft](https://forum.sienci.com/user_avatar/forum.sienci.com/aer-o-craft/32/2260_2.png) [@Aer-O-Craft](https://forum.sienci.com/u/Aer-O-Craft)\ **Post date:** [September 23, 2021, 6:11pm UTC](https://forum.sienci.com/t/gsender-problem/3715/5 "2021-09-23T18:11:14Z")
Sorry 1 uses 8 and 1 uses 7 ---
**Author:** ![Aer-O-Craft](https://forum.sienci.com/user_avatar/forum.sienci.com/aer-o-craft/32/2260_2.png) [@Aer-O-Craft](https://forum.sienci.com/u/Aer-O-Craft)\ **Post date:** [September 26, 2021, 1:52am UTC](https://forum.sienci.com/t/gsender-problem/3715/6 "2021-09-26T01:52:08Z")
Just got it working. Updated my PC to Windows 8.1. Then I used the latest upgrade of gsender. Everything works now. Thanks!!! ---
**Author:** ![chrismakesstuff](https://forum.sienci.com/user_avatar/forum.sienci.com/chrismakesstuff/32/10759_2.png) [@chrismakesstuff](https://forum.sienci.com/u/chrismakesstuff)\ **Post date:** [September 28, 2021, 1:13pm UTC](https://forum.sienci.com/t/gsender-problem/3715/7 "2021-09-28T13:13:35Z")