# Jogging control issue **URL:** \ **Category:** ❓ Question\ **Created:** [May 28, 2025, 1:27am UTC](https://forum.sienci.com/t/jogging-control-issue/17432 "2025-05-28T01:27:15Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [May 28, 2025, 1:27am UTC](https://forum.sienci.com/t/jogging-control-issue/17432/1 "2025-05-28T01:27:15Z")
Whats typically the cause when the jog control is used clicking any direction it doesnt move the router, xyz coordinates dont change, and visualizer doesnt change? Happens when vac and router are off. I have a feeling it’s a computer or usb issue. ---
**Author:** ![Spamming\_Eddie](https://forum.sienci.com/user_avatar/forum.sienci.com/spamming_eddie/32/7296_2.png) [@Spamming\_Eddie](https://forum.sienci.com/u/Spamming_Eddie)\ **Post date:** [May 28, 2025, 10:36am UTC](https://forum.sienci.com/t/jogging-control-issue/17432/2 "2025-05-28T10:36:42Z")
Hi Greg, Depending on your interface, there can be many issues causing problems with jogging. One of the issues might be that things get stacked. Take for example a simple keyboard. In the old days, they got wired to a dedicated plug. No issues but dust and crums accumulation preventing you from being able to press a button after years and years of use. These days however, keyboards are wireless, connecting with an usb dongle. There is a chain of things that can go wrong. From windows putting usb to sleep because power savings settings, to bad connection between the usb port and the -mostly- cheap ass chinese dongle via interference from other blue tooth or heavy machinery upto low battery in the device. The chain is long and failiures become more common. For that reason I use an old school wired keyboard at my machine. Short chain, easy fail anaylizing. This is, if you use a keybkard as your interface. You didn’t specify that part though. ---
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [May 28, 2025, 10:55am UTC](https://forum.sienci.com/t/jogging-control-issue/17432/3 "2025-05-28T10:55:13Z")
Thanks. I am using an HP laptop. No wirelesss keyboard. I am using a wireless mouse but using keyboard too. I also changed the power setting to not put anything to sleep. ---
**Author:** ![Spamming\_Eddie](https://forum.sienci.com/user_avatar/forum.sienci.com/spamming_eddie/32/7296_2.png) [@Spamming\_Eddie](https://forum.sienci.com/u/Spamming_Eddie)\ **Post date:** [May 28, 2025, 12:28pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/4 "2025-05-28T12:28:23Z")
Ha! didn’t think of that. I take it won’t jog with keystrokes nor mouseclicks. Is your Jog control section blue.. ![afbeelding](https://forum.sienci.com/uploads/default/original/2X/9/936affe58d68dacf11582666b185f9d2c05ecac2.png) Or grayed out? ![afbeelding](https://forum.sienci.com/uploads/default/original/2X/d/d9509ea64298bdcd855cc34cdd7e579f3a2f7715.png) ---
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [May 28, 2025, 9:01pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/5 "2025-05-28T21:01:58Z")
Blue. And using the laptop mouse pad to click doesnt do anything. ---
**Author:** ![chrismakesstuff](https://forum.sienci.com/user_avatar/forum.sienci.com/chrismakesstuff/32/10759_2.png) [@chrismakesstuff](https://forum.sienci.com/u/chrismakesstuff)\ **Post date:** [August 12, 2025, 1:11am UTC](https://forum.sienci.com/t/jogging-control-issue/17432/6 "2025-08-12T01:11:41Z")
@Clt49er is there any other information you can give? Depending on your machine make and model it could be that you don’t have power running to your CNC, you connected with the wrong firmware, you’re not connected to the machine you think, etc. Do files run as expected? ---
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [August 13, 2025, 12:32am UTC](https://forum.sienci.com/t/jogging-control-issue/17432/7 "2025-08-13T00:32:41Z")
The cnc has power. And files run fine. Its just randomly stops while jogging. Multiple gsender versions. If it were the usb disconnecting i would see in gsender that I am disconnected. In this particular case I just got done with a toolpath. I did a short jog and was about to change bits. Didnt physically touch it. Is this a sign of an electrical short? [https://youtube.com/shorts/zByiULV\_Xfs?si=zOR2J5E6lekyLhwp](https://youtube.com/shorts/zByiULV_Xfs?si=zOR2J5E6lekyLhwp) sto ---
**Author:** ![Spamming\_Eddie](https://forum.sienci.com/user_avatar/forum.sienci.com/spamming_eddie/32/7296_2.png) [@Spamming\_Eddie](https://forum.sienci.com/u/Spamming_Eddie)\ **Post date:** [August 13, 2025, 7:36am UTC](https://forum.sienci.com/t/jogging-control-issue/17432/8 "2025-08-13T07:36:08Z")
Hi Clt49, I tried to find what machine (seems longmillish) and controller you have and found this here post you made a few years back that had an eery simular ring to the one you have now. Can it be you introduced another source of interference somehow? > [@Gsender unresponsive](https://forum.sienci.com/t/gsender-unresponsive/10587/12): > > @Clt49er That all looks good to me - unfortunately. My final words are to ensure that you re-started Windows after you changed your USB power settings and confirm in Device Manager that the com port shown in gSender is the com port windows has assigned to the control board. Assuming all is well there, I suggest that you raise a support ticket with Sienci. ---
**Author:** ![chrismakesstuff](https://forum.sienci.com/user_avatar/forum.sienci.com/chrismakesstuff/32/10759_2.png) [@chrismakesstuff](https://forum.sienci.com/u/chrismakesstuff)\ **Post date:** [August 13, 2025, 12:30pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/9 "2025-08-13T12:30:03Z")
The video is very useful. When you’re clicking to jog and it isn’t moving, can you copy/paste into here what the text in the Console tab says? ---
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [August 26, 2025, 10:51am UTC](https://forum.sienci.com/t/jogging-control-issue/17432/10 "2025-08-26T10:51:07Z")
Thank you for this btw. I haven’t touched my machine since. But hope to this week and will provide this. Thx ---
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [December 10, 2025, 5:25pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/11 "2025-12-10T17:25:50Z")
Hi - sorry I went MIA on this. Haven’t done a lot of projects lately. This issue occurred again. This time after the job completed. As soon as the job completed and returned to Home, I attempted to jog the router. It’s not moving. Tried to copy the full gcode or the last 50 lines, but gsender was giving me an error. Does this screenshot help? ![image](https://forum.sienci.com/uploads/default/original/2X/8/8bf9287f56fedd8e40eb80a588d5ea6f53a160e9.jpeg) ---
**Author:** ![chrismakesstuff](https://forum.sienci.com/user_avatar/forum.sienci.com/chrismakesstuff/32/10759_2.png) [@chrismakesstuff](https://forum.sienci.com/u/chrismakesstuff)\ **Post date:** [January 5, 2026, 5:27pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/12 "2026-01-05T17:27:19Z")
I’m assuming that when you were previously trying to jog that the jogging wasn’t working in any directions? or just the one? From the screenshot it seems to look like the firmware was frozen, but in this case were you still able to do other stuff or run other jobs? ---
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [January 5, 2026, 7:47pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/13 "2026-01-05T19:47:27Z")
I was not able to jog in any direction. Had to shutdown gsender and reconnect. ---
**Author:** ![chrismakesstuff](https://forum.sienci.com/user_avatar/forum.sienci.com/chrismakesstuff/32/10759_2.png) [@chrismakesstuff](https://forum.sienci.com/u/chrismakesstuff)\ **Post date:** [March 24, 2026, 5:41pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/14 "2026-03-24T17:41:13Z")
Hi @Clt49er, since we’re gearing up for a new gSender Main release I’m digging through older topics that fell through the cracks to see if the problems are now resolved on new gSender or gSender Edge versions, or if they still are occurring and if so then we’d like to fix them up promptly if we can. If you can give any response in the next week or so it’d be greatly appreciated 👍 ---
**Author:** ![Clt49er](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/aeb1de/32.png) [@Clt49er](https://forum.sienci.com/u/Clt49er)\ **Post date:** [March 24, 2026, 9:24pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/15 "2026-03-24T21:24:35Z")
Hey. I have had this happen a few times since with no understanding why. I can share the gcode if it happens any time soon. Would that help? ---
**Author:** ![chrismakesstuff](https://forum.sienci.com/user_avatar/forum.sienci.com/chrismakesstuff/32/10759_2.png) [@chrismakesstuff](https://forum.sienci.com/u/chrismakesstuff)\ **Post date:** [March 24, 2026, 11:51pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/16 "2026-03-24T23:51:17Z")
Ok good to know. Yes definitely, anything can help. Once you see it happen next you can also generate a Diagnostic file immediately and post it here and that will give us lots of information ---
**Author:** ![KGN](https://forum.sienci.com/letter_avatar_proxy/v4/letter/k/c77e96/32.png) [@KGN](https://forum.sienci.com/u/KGN)\ **Post date:** [October 1, 2026, 5:27pm UTC](https://forum.sienci.com/t/jogging-control-issue/17432/17 "2026-10-01T17:27:38Z")
Closed on October 1, 2026, 5:27pm UTC