Laser driver always on

Hi all, I have installed my Laserbeam and all my settings are correct. I’ve triple checked all wiring, settings and dip switches. Still, no laser emission.

I am starting to wonder if my Sienci laser driver is preventing me from doing a reset. The manual instructs me to keep everything plugged in, turn the toggle switch off, press reset, and turn toggle back on.

When I turn my toggle off, the power LED stays lit, and the fan keeps spinning. Same thing if I turn the key off or remove the interlock. Is this normal behavior or is this something odd that might be preventing me from doing a reset? I’d love to know if other people’s machine mimic this behavior

Update: seemed to confirm from submitting a ticket that this is abnormal behavior and am currently waiting on a resolution. If anyone else is experiencing the same bug, it won’t let you do the necessary reset and the laser won’t fire.

I had this similar issue when I plugged in the power supply into the laser beam port. Maybe check to see that the cable from the power adapter is going to the port beside the reset switch?

Did you ever get a resolution? I just got my laser module and wired it up and I am seeing the same behavior. Have not tried to cut anything just powered it up and noticed it will not shut off unless I unplug it