Losing communication gsender

I notised on my machine, the usb cable provided is loose on my computer and i had several instances where i lost communication and had to restart. Example, last night i was creating a 3D project for my wife and there was onle 30 minutes left in a 7.5 hour session, when i lost connection to the program, so i ran a test and found the connection issue at the USB.

My computer is new, i bought it just for the Longmill, Microsoft surface laptop :computer:, just want other to be aware.

I’ve seen numerous posts on the facebook group where everyone says the supplied USB cable is not good quality and it zould be better to buy a new cable.
I did the same just to prevent issues some people experienced with the Sienci USB cable (random disconnects and such).

Thanks for posting, im not on Facebook, call them and still waiting