# Machine won’t move **URL:** \ **Category:** ❓ Something's Up\ **Created:** [January 1, 2021, 9:28pm UTC](https://forum.sienci.com/t/machine-won-t-move/2182 "2021-01-01T21:28:13Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Cjohn31875](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/a6a055/32.png) [@Cjohn31875](https://forum.sienci.com/u/Cjohn31875)\ **Post date:** [January 1, 2021, 9:28pm UTC](https://forum.sienci.com/t/machine-won-t-move/2182/1 "2021-01-01T21:28:13Z")
doing a cut using ugs platform and the machine just stopped. In ugs in the dro at very bottom it says alarm: x y z. ugs says my machine is connected. when i jog the z axis (or any axis) the dro shows the z moving but the machine does not move. any suggestions? ---
**Author:** ![gwilki](https://forum.sienci.com/user_avatar/forum.sienci.com/gwilki/32/366_2.png) [@gwilki](https://forum.sienci.com/u/gwilki)\ **Post date:** [January 1, 2021, 10:40pm UTC](https://forum.sienci.com/t/machine-won-t-move/2182/2 "2021-01-01T22:40:13Z")
@Cjohn31875 Craig: There are several threads here talking about this issue and setting out lots of possible solutions. The most recent is this one > [@Continued issues](https://forum.sienci.com/t/continued-issues/2162): > > Ok, status is installed new controller. All seemed fine, cut new waste board holes and t nut recess ([Spoilboard project](https://forum.sienci.com/t/spoilboard-project/236)) yesterday, the machine drilled mounting holes, all seemed perfect. Did the surfacing and it started ok but stopped after a few minutes, maybe cut a 6X6" area. Restarted after putting it back to zero and it started cutting in a different area. BTW I have disabled all power settings to either disabled or Never. Now won’t do anything. Replaced usb cable, re installed ugs platf… With any kind of luck, the advice in that thread and in the others in the Machine Support category will get you moving again. If not, let us know what steps you have taken and maybe we can help. ---
**Author:** ![Cjohn31875](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/a6a055/32.png) [@Cjohn31875](https://forum.sienci.com/u/Cjohn31875)\ **Post date:** [January 2, 2021, 12:07am UTC](https://forum.sienci.com/t/machine-won-t-move/2182/3 "2021-01-02T00:07:07Z")
At the very bottom of the dro panel in red it says alarm x y z. Any clue what that means? ---
**Author:** ![gwilki](https://forum.sienci.com/user_avatar/forum.sienci.com/gwilki/32/366_2.png) [@gwilki](https://forum.sienci.com/u/gwilki)\ **Post date:** [January 2, 2021, 12:21am UTC](https://forum.sienci.com/t/machine-won-t-move/2182/4 "2021-01-02T00:21:09Z")
@Cjohn31875 Off the top of my head, it would seem that UGS believes that you are moving beyond the size of your Mill. However, since you’ve said that your machine is not moving, but the DRO is, I would first check the com port connection. Assuming that your control PC is running windows, go into the device manager and find which port the mill is connected to. Then, make sure that UGS is looking at the same port. UGS will “connect” to the first com port that it sees. That does not mean that is the port that your Mill is connected to though. ---
**Author:** ![Cjohn31875](https://forum.sienci.com/letter_avatar_proxy/v4/letter/c/a6a055/32.png) [@Cjohn31875](https://forum.sienci.com/u/Cjohn31875)\ **Post date:** [January 2, 2021, 12:42am UTC](https://forum.sienci.com/t/machine-won-t-move/2182/5 "2021-01-02T00:42:26Z")
My computer (device manager) lists only two com ports 1and 3 neither one works ---
**Author:** ![Bill](https://forum.sienci.com/user_avatar/forum.sienci.com/bill/32/6026_2.png) [@Bill](https://forum.sienci.com/u/Bill)\ **Post date:** [January 2, 2021, 1:06am UTC](https://forum.sienci.com/t/machine-won-t-move/2182/6 "2021-01-02T01:06:48Z")
Maybe try source rabbit before tearing into it. Mine was stoping with platform also.also restart your pc ---
**Author:** ![gwilki](https://forum.sienci.com/user_avatar/forum.sienci.com/gwilki/32/366_2.png) [@gwilki](https://forum.sienci.com/u/gwilki)\ **Post date:** [January 2, 2021, 1:11am UTC](https://forum.sienci.com/t/machine-won-t-move/2182/7 "2021-01-02T01:11:34Z")
@Cjohn31875 Which of those ports does device manager say is connected to the Mill?