New machine broke a Delrin V Wheel

Hi there, I have just recently bought your long mill and have been practicing and testing out projects using your machine. I was just jogging the machine today and the bottom left on the right side Delrin V Wheel of the machine broke. Could you please send a replacement. Thanks so much. (there’s a picture below for reference)

@ControlledChaos Isabelle: While the Sienci gang monitor this forum, you may want to send a technical help request directly to them. Here is the link to the form:

Ok, thanks so much for your help!