I’d start as Grant recommends by checking probe continuity in the Calibrate Diagnostics tools - if you manually form a circuit, does the Probe/TLS indicator light up green?
Second place to check on the firmware side is that you configured your EEPROM correctly since you can actually disable pin status reporting. Check $10 in the firmware tool and make sure you have ideally all the following but at least Pin state enabled:
Past that, it’s looking at wiring.