Incoming! Forum re-organization, moderation, community lead

Hello everyone! @all

Chris here :wave:. You might’ve recently noticed some things moving around on the forum and if you’re a more active user you’d perhaps have seen many notifications coming your way - let me explain :slight_smile:

There’s been a lot of work that’s been going into the forum behind the scenes recently with intent to continue to make it a better environment to provide the structure for a helping and sharing CNC community as well as provide CNC support and information from us and through the community of LongMill and Mill One users.

Here’s what I thought could use some work:

  1. Better Organization
  2. More Understandable Rules
  3. More Community Activities
  4. Community Moderators!

So let me say what’s now happened regarding these :grinning:

Organization / Categories

As the amount of activity on the forum continues to grow, existing posts seem to outgrow their categories. We wanted to address this by giving more clear areas to post your projects, questions, and info.

The result? Sub-categories!

This new layout acts similar to tags, allowing you guys to not only still choose a general category for your post but now you can be even more specific. This structure will allow for providing help more easily, make searching for problems and solutions faster, and generally make the forum less of a wall of text

Old Layout example

New Layout example

More Understandable Rules

Making sure we can provide a good platform for conversation and learning while also protecting people is important but also tricky. The Terms of Service is one that every forum user must agree to to use the forum but in the past we felt it was a little lengthy, so we’ve created a new section I think does a good job summarizes the general and reasonable expectations when using the forum.

You can read it here:

More Community Activities

I personally love seeing project posts and LongMill modifications here on the forum and it’s something that we’re brainstorming how to better encourage into the future. This could be in the form of contests, weekly community highlights, or maybe challenges? If you have any thoughts on what you’d like to see with this then Let us know!

One thing we’ve already begun working on is a new Tutorial category within the forum that is still a small ways out. This will include pertinent information that we might’ve already explained on our own YouTube channel of in the LongMill resources but we’ll also cover here so that your questions can more easily be answered when searching through the forum.

All of this new Community activity is going to be headed up by Kelly! She’s been doing the vast majority of LongMill technical support for several months now and will also be stepping up now alongside myself here on the forum as Community Lead!

Here are some words from her:

Hey my name is Kelly - you may have talked to me through phone and emails. I’ve been working at Sienci Labs for over a year now, but have known Andy and Chris since they first started the company! I do a lot of different things here, such as customer support, documentation, sourcing and R&D. I do have a background in mechanical engineering, which is somewhat helpful when I do tech support, haha. Nice to meet you all :slightly_smiling_face:

I will be taking on the Community Lead role to monitor the forum alongside Chris, and making sure we are keeping the Forum a great place to share ideas and insights. You will probably be interacting with Grant and our future moderators more than me, but feel free to reach out if there are any issues on the Forum! I am excited to make this space even better, as I know how important a strong and healthy community is to its members and to us.

Know that, similar to me, she’s accessible through the forum (as @kellyz) and also will be helping out behind the scenes to bring more activity and organization to the forum in addition to some other areas where we interact with y’all :cowboy_hat_face:

Community Moderators!

And by this I mean that we now have a forum moderator that isn’t a part of the Sienci Labs team but rather from the LongMill community itself! I’m sure you’ve all seen a lot of his posts, comments, and helpful suggestions if you’ve spent any amount of time on the forum - why else do I think that he would make for an awesome fit as the first community moderator: @gwilki!

Grant went out of his way to put together a brief introduction of himself since he obviously is a very passionate member of our community and is very excited to become even more involved in it:

By way of introduction, my name is Grant Wilkinson. I’m retired and now devote my leisure time to woodworking, kayaking and motorcycling. I live in the burbs of Ottawa, Ontario, Canada.

I’ve been motorcycling for ~55 years, kayaking for ~20 years and woodworking for ~25 years, and I’m still learning things about all of those pastimes.

I can’t actually remember how I came upon the Kickstarter campaign for the LongMill. It was the first Kickstarter campaign that I participated in. It’s not like I needed something to fill 16 sq ft in my already-very-crowded basement woodshop. However, my wife figured that I needed more toys, so I jumped in. The Mill arrived in December 2019. I wasted no time in assembling it on my already-completed perfect table. (I’ve spent considerable time since then “improving” my “already-completed perfect table”.)

In addition to the LongMill, I have had brief exposure to working with a Biesse 4’ x 8’ commercial CNC router and a Laguna CNC wood lathe. I am very, very far from competent on either of them.

My projects on the Mill have been, for the most part, done in wood, MDF or rigid foam. I’ve played with acrylic, solid surface materials and aluminum. I’ve used a laser to etch wood, glass, acrylic, mirrors and ceramic tiles, and a home-made drag knife to cut poster board and picture mat boards.

I am a true “jack of all trades” and master of none – but getting there. I’ve made pretty much every possible mistake, cursed myself and the Mill more times than I care to remember, and had a lot of fun, too.

I am taking on the role of moderator with the hope that I can help others enjoy working with their Mills and to find solutions to their problems, all the while learning from everyone who contributes to the forum.

Grant will be helping myself and Kelly to help keep the community organized and act as our conduit to the rest of you since he’s able to spend much more time saying hi to newcomers, seeing instances of commonly asked questions, and more. He’s already gotten some practice in as a Mod over the past couple weeks, so don’t worry he’s not going to go mad with power :wink: and of course he’ll be looking to uphold all the same good practices and community assistance as myself and the rest of the Sienci Team push for.

So, that was a lot of text.

Let me know what y’all think about the changes: if you have thoughts, advice, suggestions, I’m always open to hearing them.

Personally I’m much more an advocate for the forum over the Facebook group; there’s nothing wrong with FB per se, but I’d love it if we could bring more of the activity, members, and knowledge from the group over to here so that we can better organize and communicate our thoughts :slight_smile: One thing I wanted to look into are other aspects of posting that people would be interested in changing - for example reactions to posts outside of just a thumbs up? Easier video posting? etc.

That’s all for now!


Awesome news about the sub categories and great people choices for sure!


Congrats to Kelly and Grant! The forum couldn’t be in better hands! I am excited about the continued growth of the company and feel blessed to be a small part of the journey!


@Dana Tks much, Dana. Where have you been? :grinning:

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@stevendq Thanks much, Steve.

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Kelly and Grant have been instrumental in helping me get my Longmill assembled and running. Excellent choices for leadership roles!


Where do I begin! Lets put it this way, I can’t wait to retire! lol

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As Grant, Kelly, and I are wrapping up the new forum organization for the day - any and all feedback is welcome on the new layout and organization regarding categories, sub-categories, and thier naming and placement :smiley:

I want to also introduce some fun new additions I’ve made to the forum, including:

Who’s online indicator

We all want to know that it’s not just us on the forum! Now it’s easy to see who else is currently ‘online’ to motivate better conversation and interaction. This is implemented as a visual list on Front pages and within categories:

As well as showing up as a green dot on your user avatar: image

New Dark Theme (for forum nightreaders)

I’ve implemented a new experimental Dark theme that I put together today to make reading later in the day a little easier on the eyes. If you’d like to try it out, go to your preferences:

Then select ‘Dark’ under Interface → Theme

Reactions beyond likes

This means that there will be other ways to communicate how you feel about the topics you see :cowboy_hat_face: I know Discourse isn’t particularly suited towards short, supportive responses so I thin that having a bigger reaction variety will help to spur better conversation.

If you’d like to try this out yourself, feel free to hover over the ‘like’ icon on this post to see the other options that are available and react to this post however you see fit :wink:

Wrap up

Thanks everyone for the warm welcome so far on joining Kelly and Grant to our Forum Community :+1:. I’m very excited for how else we’ll be able to spice things up and provide and nurture more CNC knowledge and learning into the future of this Forum alongside all of yous.


I also want to echo Congrats to Kelly and Grant. I do have a small suggestion. I love it when people post finished projects ( something that should really, really be promoted) but I would encourage said posters to include a brief description on how the project was done. After all, a main function of the forum is education - right??


@Panamapete Thanks, Pierre. I completely agree with you and will do my best going forward to encourage project posters to tell us things like bits used, feeds and speeds, and any other information that will help others to complete projects on the Mill.

Hi Chris & crew, I’m a little late getting back to this thread but I wanted to add my 2¢ (rounded down to 0).
The idea of making contests out of Mill projects is good for many reasons.

  1. Each contest could focus on a special technique (eg inlay project). It would entice users to work outside their comfort zone and try something new. The projects would have to be doable over the different software packages out there as to not handicap anyone. Its mostly about technique.
  2. Users show off their efforts. Description of how the project was done would be required. People who had difficulties would then be able to read how others solved the issues.
  3. The contest becomes a learning experience for all forum readers. That is the purpose of the forum…
  4. Longmill could supply a few prizes that would further our CNC horizons. At the very least a recognition medal carved on a CNC.

Just a thought from a member.


Hey Pierre!

Thanks for the great suggestion. Contests are something we’ve done in the past occasionally but we didn’t have any themes, nor have people provide explanation on how they did it. I think the forum would be a perfect place to do these as this platform allows for longer form discussions.