We’re attempting to fix an issue where the load file button doesn’t respond for some users making the program unusable. Unfortunately it only affects a small portion of users, and we can’t recreate it across multiple computers we have at the office or at home.
We’ve made an experimental build to hopefully track down the issue - it had a few changes to how the load file dialog is shown to force it to attach to the current window, adds more extensive logging to the electron handler, and changes some other listeners to only fire once to hopefully prevent the IPC message queue from getting blocked.
If you are unable to load files using the UI element, it would be super helpful if you could download the following build and post your results to the following questions:
Code for this build can be found at the following link if you’re concerned about random executable links on a forum - GitHub - Sienci-Labs/gsender at ipc_changes
- Download and install 0.6.8 at the following link:
On program run, validate the version says “0.6.8” in the title bar.
Without connecting, click the “Load File” button ONCE.
If the dialog appears, post that it worked
Otherwise, wait 1 minute.
Click the “Load File” button ONCE a second time.
If it still didn’t load, attach or post the contents of a log file to this thread - you’ll be able to find it in C:/Users/<Your User Name/AppData/Roaming/gSender/logs/main.txt
We’re trying to narrow down what exactly is going wrong in the process and while we have a couple leads, we can’t reliably recreate it to narrow them down.
Appreciate your help!