From Andy (originally posted on the Sienci Labs Facebook page):
Hey everyone. As we continue to ship more and more orders out, we’ve also experienced increased communication with customers looking for updates on their order status.
In response to this, we’ve started working on a tool to help improve communication and transparency in updating customers waiting on LongMill, LongMill MK2, and LaserBeam orders.
This page is still a work in progress (www.sienci.com/order-status), but we feel that it should help our customers see the status of their orders easier and help alleviate the time our operations staff need to communicate updates directly. This page should also give everyone an idea of how far their order is in being ready to ship, and give us a place to provide general production updates!
We’ll continue to improve the page as time goes on, but the basic functionality of the system is currently working. Please feel free to check it out, and if you have any thoughts or recommendations, please comment them below!