I just received my LongMill and I would like to know if it’s normal for these parts to have this kind of finish straight out of the box.
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@Pelibob I can’t tell what I am looking at, other than the steel gantry plate. That said, I don’t believe scratched parts are up to Sienci’s standards.
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Hey @Pelibob,
So excited that you received your LongMill! Those scratches are not up to our standard for sure. While they won’t harm operations, you can contact our customer support team to replace them.
Cheers & happy carving!
Stephen
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