Yesterday I was cutting a long hour job. I had to pause the job, and turn off the router because I was leaving the CNC area. I usually have no concern with doing this, unless of course I lose power. However, when I came back, the router was still off of course, and Gsender indicated it was ārunning,ā however, it wasnāt. The lines werenāt counting down, and the job cursor was not moving. So when I attempted to press any / all buttons, no response. I had to actually shut the system off. Gsender was froze andā¦crap! Upon restarting the computer and gsender, I was receiving an error something like, ācanāt connect to server,ā which I had never seen previously, quickly then it would go away, however it would not open any files. So of course in the middle of the job I had to switch to UGS :((
I did notice some people on Facebook group were complaining about Gsender freezing. Anyone else having difficulties?
@chapklc Kari: Be sure to write up a google form and send this in.
Just a question if you donāt mind. You turned off the router and paused the job in gsender. Since gsender was paused, why would you expect the lines to be counting? Another question (I lied about there being only one.). What was giving the error message, gsender or windows?
So when I returned to the project, I turned on the router and went to click on āresumeā on the softwareā¦however, when I looked up at the screen, Gsender was in ārunningā mode. And the pause button was showing not the resume button.
I thought crap, I didnāt hit the pause button the first time, but I know I did, because the router itself paused as requested.
So I looked to make sure it wasnāt counting and the cursor wasnāt moving. It wasnāt.
The error was on Gsender upon starting. Like I said, I had not previously seen that message.
Hi @chapklc, I just wanted to follow up with you on this thread to see if this issue is something that you were still experiencing or if I can consider it as solved
that one actually is fine, but on the new 6.9 version, within minutes of starting the program I am unable to jog. And I have to keep uninstalling the program and reinstall version 6.5. Is there any way we can disable auto updatesā¦? I would like to have control over when I actually update the program.
Because I havenāt had ANY real issues lately except with version 6.9.
can we physically disable it. Every time I start 6.5, I have to remember to turn off my internet so that it does not auto update.
Any word on your next upgrade releaseā¦ and is anyone else reporting problems with this inability to continue jogging?
Because of the way the previous versions were built thereās no way to disable the auto-updating on the previous versions. As of now the new version of gSender is now out now though! No feedback yet on the jogging bug but weāve tried to implement a fix so I hope that itās been taken care of now
Ah, Chris thanks for respondingā¦ I had such the devil of a time with 6.9, causing endless heartache! Iām very glad to see 7.0 outā¦ Iām in the middle of a carve, and Lordy, 6.5 has done froze upā¦ but is still cutting. Iām hoping it will continue to the end, cause I donāt want to have to start it all over againā¦ :::sigh::: I will install 7.0 when Iām done. THANKS again!!!
CHRIS itās still doing the freeze or lose connection (requiring a āreconnectā) when jogging on ver 7.0. Additionally, it is also stopping right after I start a cutā¦ and then randomly it will freeze while running the programā¦ none of which has occurred previously.
So Iām back to ver 6.5. For me, 6.5 seems to be the most stable version of late.
@chapklc Ok, good to know. Itās not what I wanted to hear but itās necessary to know what is and isnāt working.
On the upside Kari, we just released an even newer, newer version of gSender today! Weāre feeling even more confident that this one has fixed the reported problems
itās still doing the freeze or lose connection (requiring a āreconnectā) when jogging on ver 7.0. Additionally, it is also stopping right after I start a cutā¦ and then randomly it will freeze while running the programā¦ none of which has occurred previously.