List of Shipped Machines

Hi all, Chris here

This thread is starting in mid-July as the last several weeks have been very exciting for myself, Andy, and the rest of our team. We’ve now received more orders for our LongMill CNC in the last 2 months than the previous 10 months combined!

This is simply incredible to see, and now more than ever with all these orders coming in we want to ensure that every new machine that leaves our office in good 'ol Waterloo, Ontario reaches each of you in good order and to the quality that we hold for ourselves. I’m sorta the stickler here in the office for quality control, I love our machine so much that I ensure everyone holds the mindset that if it were them ordering the machine that they should feel they’d made a good and worthwhile purchase.

This thread will be used to keep y’all updated on the current state of all orders

Ramping up our processes and facilities to meet the new demand we’re seeing takes time and care and we don’t want to rush through that. To make it clear that orders are going to be fulfilling a little slower than they normally would:

  • We’ve got a statement that is blue and bolded on the LongMill order page to catch peoples attention and let them know what they should expect if they’re considering ordering a machine; we’ve also got additional clarifications on the Cart page
  • Andy has been putting out monthly production updates with plenty of information on the specifics on our operation, here are the updates for May, June, July, and September

As Andy pointed out in these updates, you can use your order date to get an initial estimate as to when you can expect your machine to ship out:

  • For folks that placed an order before June 22nd, we were waiting on a batch of aluminum rails to arrive to start shipping those - these orders have since all been shipped
  • For most people June 22, 2020 to July 2nd at 11AM, the estimated lead time is 4 weeks - these orders have since all been shipped
  • After July 2nd at 11AM, the estimated lead time was updated to 6 weeks for new orders from the time that you placed your order - these orders have since all been shipped
  • After August 4th all new orders coming in have an estimated lead time of 6-8 weeks
  • After order #26649 on September 19th begins our next batch of production. These backorders will have an estimated lead time of 8-12 weeks and these individuals should receive email updates giving more precise info on fulfillment dates as we start to receive more accurate production info around the start of October.

Here are the list of orders in the order they’ll be fulfilled:

Start of Batch 4

  1. #26650
  2. #26651
  3. #26652
  4. #26653
  5. #26654
  6. #26656
  7. #26657
  8. #26659
  9. #26661
  10. #26663
  11. #26664
  12. #26672
  13. #26674
  14. #26675
  15. #26685
  16. #26688
  17. #26695
  18. #26700
  19. #26702
  20. #26703
  21. #26713
  22. #26717
  23. #26733
  24. #26735
  25. #26740
  26. #26742
  27. #26746
  28. #26747
  29. #26748
  30. #26749
  31. #26751
  32. #26757
  33. #26758
  34. #26759
  35. #26771
  36. #26773
  37. #26775
  38. #26776
  39. #26778
  40. #26783
  41. #26788
  42. #26789
  43. #26792
  44. #26793
  45. #26794
  46. #26796
  47. #26851
  48. #26853
  49. #26857
  50. #26929
  51. #26946
  52. #27012
  53. #27017
  54. #27022
  55. #27023
  56. #27033
  57. #27046
  58. #27047
  59. #27049
  60. #27052
  61. #27053
  62. #27056
  63. #27057
  64. #27059
  65. #27066
  66. #27070
  67. #27072
  68. #27074
  69. #27078
  70. #27081
  71. #27082
  72. #27085
  73. #27086
  74. #27088
  75. #27089
  76. #27090
  77. #27096
  78. #27102
  79. #27107
  80. #27111
  81. #27112
  82. #27113
  83. #27114
  84. #27122
  85. #27123
  86. #27124
  87. #27125
  88. #27130
  89. #27131
  90. #27138
  91. #27139
  92. #27142
  93. #27144
  94. #27151
  95. #27153
  96. #27158
  97. #27165
  98. #27166
  99. #27168
  100. #27169
  101. #27173
  102. #27174
  103. #27175
  104. #27181
  105. #27195
  106. #27198

I will be updating this thread as needed at a minimum every other day to keep y’all in-the-know about the current state of your order so that you can know when to expect it. It’s important to me that you all have access to this information.

Please ask any questions if I’ve missed anything or you’d like to know anything more.

Also, keep in mind that even once your machine is shipped we’ve seen shipping delays due to Covid that affect different customers seemingly at random, this is really outside of our control so if this something that you encounter then we’ll do our best to work with you and the shipping company to get your machine to you in good order.

Cheers guys!

Glimpse at most recent machines shipped: :slight_smile:

#26093 - shipped Monday September 21st
#26097 - shipped Monday September 21st
#26103 - shipped Monday September 21st
#26109 - shipped Wednesday September 23rd
#26110 - shipped Wednesday September 23rd
#26114 - shipped Wednesday September 23rd
#26119 - shipped Wednesday September 23rd
#26120 - shipped Wednesday September 23rd
#26123 - shipped Wednesday September 23rd
#26130 - shipped Wednesday September 23rd
#26134 - shipped Wednesday September 23rd
#26135 - shipped Wednesday September 23rd
#26145 - shipped Thursday September 24th
#26150 - shipped Thursday September 24th
#26151 - shipped Thursday September 24th
#26153 - shipped Thursday September 24th
#26154 - shipped Thursday September 24th
#26155 - shipped Thursday September 24th
#26156 - shipped Thursday September 24th
#26159 - shipped Thursday September 24th
#26160 - shipped Thursday September 24th
#26163 - shipped Thursday September 24th
#26166 - shipped Thursday September 24th
#26167 - shipped Thursday September 24th
#26171 - shipped Thursday September 24th
#26195 - shipped Thursday September 24th
#26196 - shipped Thursday September 24th
#26197 - shipped Thursday September 24th
#26207 - shipped Thursday September 24th
#26209 - shipped Thursday September 24th
#26211 - shipped Tuesday September 29th
#26213 - shipped Tuesday September 29th
#26220 - shipped Tuesday September 29th
#26221 - shipped Tuesday September 29th
#26224 - shipped Tuesday September 29th
#26228 - shipped Tuesday September 29th
#26232 - shipped Tuesday September 29th
#26236 - shipped Tuesday September 29th
#26242 - shipped Tuesday September 29th
#26243 - shipped Wednesday September 30th
#26247 - shipped Wednesday September 30th
#26254 - shipped Wednesday September 30th
#26257 - shipped Wednesday September 30th
#26262 - shipped Wednesday September 30th
#26263 - shipped Wednesday September 30th
#26266 - shipped Wednesday September 30th
#26269 - shipped Wednesday September 30th
#26270 - shipped Wednesday September 30th
#26276 - shipped Wednesday September 30th
#26279 - shipped Wednesday September 30th
#26283 - shipped Wednesday September 30th
#26287 - shipped Wednesday September 30th
#26289 - shipped Wednesday September 30th
#26291 - shipped Wednesday September 30th
#26295 - shipped Wednesday September 30th
#26298 - shipped Wednesday September 30th
#26301 - shipped Wednesday September 30th
#26302 - shipped Friday October 2nd
#26305 - shipped Friday October 2nd
#26306 - shipped Friday October 2nd
#26308 - shipped Friday October 2nd
#26309 - shipped Friday October 2nd
#26312 - shipped Friday October 2nd
#26316 - shipped Friday October 2nd
#26317 - shipped Friday October 2nd
#26320 - shipped Friday October 2nd
#26321 - shipped Friday October 2nd
#26340 - shipped Friday October 2nd
#26346 - shipped Wednesday October 7th
#26348 - shipped Wednesday October 7th
#26349 - shipped Wednesday October 7th
#26385 - shipped Wednesday October 7th
#26389 - shipped Wednesday October 7th
#26391 - shipped Thursday October 8th
#26392 - shipped Wednesday October 7th
#26393 - shipped Thursday October 8th
#26409 - shipped Thursday October 8th
#26410 - shipped Thursday October 8th
#26411 - shipped Thursday October 8th
#26421 - shipped Thursday October 8th
#26423 - shipped Thursday October 8th
#26424 - shipped Thursday October 8th
#26426 - shipped Thursday October 8th
#26429 - shipped Thursday October 8th
#26430 - shipped Friday October 9th
#26432 - shipped Friday October 9th
#26434 - shipped Friday October 9th
#26436 - shipped Friday October 9th
#26437 - shipped Friday October 9th
#26445 - shipped Friday October 9th
#26450 - shipped Friday October 9th
#26455 - shipped Friday October 9th
#26456 - shipped Friday October 9th
#26457 - shipped Thursday October 15th
#26458 - shipped Thursday October 15th
#26460 - shipped Thursday October 15th
#26482 - shipped Thursday October 15th
#26483 - shipped Thursday October 15th
#26485 - shipped Thursday October 15th
#26486 - shipped Thursday October 15th
#26506 - shipped Thursday October 15th
#26508 - shipped Thursday October 15th
#26513 - shipped Thursday October 15th
#26517 - shipped Thursday October 15th
#26518 - shipped Thursday October 15th
#26523 - shipped Thursday October 15th
#26524 - shipped Friday October 16th
#26526 - shipped Friday October 16th
#26527 - shipped Friday October 16th
#26528 - shipped Friday October 16th
#26529 - shipped Friday October 16th
#26532 - shipped Friday October 16th
#26534 - shipped Friday October 16th
#26538 - shipped Friday October 16th
#26541 - shipped Friday October 16th
#26544 - shipped Friday October 16th
#26548 - shipped Friday October 16th
#26553 - shipped Friday October 16th
#26558 - shipped Thursday October 22nd
#26562 - shipped Thursday October 22nd
#26568 - shipped Thursday October 22nd
#26578 - shipped Thursday October 22nd
#26580 - shipped Thursday October 22nd
#26582 - shipped Thursday October 22nd
#26584 - shipped Thursday October 22nd
#26585 - shipped Thursday October 22nd
#26560 - shipped Friday October 23rd
#26593 - shipped Friday October 23rd
#26595 - shipped Friday October 23rd
#26597 - shipped Friday October 23rd
#26599 - shipped Friday October 23rd
#26600 - shipped Friday October 23rd
#26601 - shipped Friday October 23rd
#26603 - shipped Friday October 23rd
#26605 - shipped Friday October 23rd
#26606 - shipped Friday October 23rd
#26617 - shipped Friday October 23rd
#26622 - shipped Friday October 23rd
#26627 - shipped Friday October 23rd
#26631 - shipped Friday October 23rd
#26644 - shipped Friday October 23rd
#26646 - shipped Friday October 23rd
#26647 - shipped Friday October 23rd
#26649 - shipped Friday October 23rd

12 Likes

I really love that my order is not at the bottom. :rofl:

2 Likes

25219 :clap::clap::clap: Thanks for the update.

1 Like

I have had my machine for over 3 months now, and know I made an excellent choice. Not only is the machine top notch, it’s communication and the work ethic of this company that make me super happy of my decision.

Thanks to all your employees and their hard work.

5 Likes

Aw man. I was 2 orders away from having mine shipped. :frowning: 25192

You’re nearly there Jeremiah :slightly_smiling_face:

1 Like

Got a beautiful enclosure just sitting here waiting. Keep up the good work. Thanks!

1 Like

Just ordered yesterday, [Order #25595] (July 14, 2020)]. Any idea on a timeline? Also your website said “in stock” kinda misleading but I’m still very much excited and think it will be worth the wait

Hey Skyler, as of now the timeline on all new orders still follows our most recent production update (https://sienci.com/2020/07/02/july-production-updates/) which is 6 weeks packing time.

Hehehe. I’m the 25341 order. Just on timeline. Hope to play with it next week. Thank Chris and Andy

1 Like

Hi all, I wanted to put out an update that I’m not thrilled about.

Yesterday I was informed that our inventory of 65mm router mounts and touch plates are short of what we need in order to ship up to order #25341 by Monday July 20th. Instead, only up to #25230 plus #25237 will be getting shipped.

The 65mm mounts were supposed to have been restocked yesterday but the new shipment has gotten stuck in customs. In response to this, Andy is putting in an expedited shipping request in hopes of getting the remaining amount we need by the end of next week. As soon as the mounts come in, we’ll be sending machines up to #25341 out.

The touch plates won’t be coming in until the last week of July but we’ll ship the machines up to #25341 regardless and ship the touch plates out to you separately. This way you can get up and running with your machine ASAP rather than waiting an extra week for the touch plate.

We’re still fulfilling orders #25233 to #25341 within the 4-week lead time estimate since these orders came in from June 29 to July 1 - but regardless I want to apologize since it’s my responsibility to give you all information that you can trust and rely on.

I’ve updated my original post to reflect this new update.

If you have any questions, I will be here to answer them.

1 Like

@GuillC I spent several hours looking up and down through our whole office trying to find more 65mm mounts but to no avail. I’d be so happy if I show up tomorrow or on Monday to find that the mount we’re waiting on have cleared customs

As a founder of this company I take responsibility for what happens. Sorry to you and the 18 others that will be waiting a bit longer

Having one of the affected orders, I appreciate the open communication and the work you are doing to avoid delays. On another note, I just stumbled upon this thread while looking around the forum, might be a good idea to let those with orders on this list know about this thread via email.

1 Like

I’ve asked Ikenna to send an email out to all those affected early tomorrow. Thanks for the feedback Andrew :+1:

My order was 25176 and it got cancelled and changed for some reason which put me down to 25192. Why did I get bumped down the line?

Jeremiah I’ll speak with Andy about this in the morning and make sure it gets sorted

1 Like

Hi Jeremiah, I looked into your order and it looks that the original didn’t go through because there were issues processing the payment coming from your card. When you put the order through again it was successful, but every new order gets assigned a new order ID.

Your machine is on the shipping table today so it should be on its way out the door by the end of the day today

2 Likes

That’s strange bc I didn’t have any issues with the order. I used PayPal. Only ordered once. But thank you for the update!! :slight_smile:

21 more machines have gone out the door today! This includes your order too @Space :slight_smile:

Y’all should expect to receive an email with your tracking number so that you can follow your machines while they’re in transport

Happy Friday everyone :grin:

These are some of the machines that headed out the door today

2 Likes

Woohoo the excitement is overwhelming. :slight_smile: keep up the good work! Thanks guys!!!

1 Like