Sad to see two orders canceled during the recent V Wheel Pandemic! They should have stuck around for the vaccine! Still waiting patiently as these guys chip away at their backorders! Cheers! 
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I bought a Prusa in April, and they said 8 weeks.
It was mentally hard to an leave 1500$ just waiting around.
It’s easier the second time
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Ho Chris. Just received my shipping confirmation. The item list does not mention router, dust shoe end plate or endmill starter pack. Is that all included and just not listed separately? Order #25354. Thanks
I noticed same thing. Oh well; we are 2 spots closer to carving!
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Communication is the key. If you promise a 6 week ship date and that isnt going to happen for whatever reason, just give an updated ship date. I requested an updated ship date above for my order that is obviously not going out today and no response. Shouldnt have to ask but even when you do no response. They have a good product but they need help managing the communications with the customers.
I dont want to come across as combative. But really, they have been as open as anyone I have ever seen.
Sure maybe they missed your question, and maybe thats a mess up. but really “they need help?”
This thread and a multiple posts with multiple update about problems with Bearings, Short of calling everyone on the phone daily, I dont know what more could be done, and still run a business,
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They have at least 300 orders probably more. And are working really hard to get them filled. If they respond to everyone’s question on when there order will be, they would be wasting there time. They give a general update almost daily. It’s unbelievable how rude some people are.
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https://sienci.com/2020/08/11/the-epic-saga-of-the-v-wheels/
In the blog post he shows the measurements of the wheels and how to check
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Hey J, thanks for pointing this out. We transitioned over to a new way of managing out inventory and it seems that the confirmation emails have been affected. Rest assured all the appropriate stuff is being packed on our end - we’re looking into fixing the confirmation emails though.
@Ole your machine alongside 20 others are ready and packed on the table but we weren’t able to get them out before the truck came in. They’ll be shipping out right away on Monday 
We got 17 more machines out today! This means we were able to get 58 machines packed this week. I look to have this continue into the future.
I know there is a spread in terms of what sorts of communication people want from us but I have to agree with some responses here that although of course we want to always keep you guys in the loop, sometimes we really just need to put our heads down and get more LMs out the door. We’ll continue to maintain the best communication we can while also working to get your LongMill to you in good time. Have a good weekend everyone 
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Great job you guys I’m getting more and excited for my machine as you get them out . Lol you must really been wiped out only a portion of machines you mentioned are packed are listed and they are dated for Monday the 14th. Haha get some well deserved rest you guys and keep up the good work your company is soaring.
Thanks I really appreciate the effort you guys are putting in to ensure customers are receiving a quality project.
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Yes jaychest I’m with you and agree entirely. By nature I am an inpatient person by nature especially when I really need it want something to ship. But I appreciate good quality and Satan’s behind your product even more. I shopped around a really lot before finding the long mill one evening study over it for about a week i decided on it over all the others out there. I really feel I made an excellent decision. Some others were more ready for what i want it to do but costed much more and all come with much less for the buck and not near the support you get with a long mill. Not to mention we all get to be involved in the progress of this machine together. I am very excited for this journey. Again thanks for the excellent work you guys. What a great company to get involved with.
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I got a shipment notice today, considering the challenges the Sienci team faced I was pleasantly surprised. Great going! Although the updated list says it will ship Monday the 14th. Today is Friday the 14th… !?!
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No Complaints here! I called the day I ordered and was told 6 Weeks! Your communications throughout has been consistant. Looking forward to receiving my mill! BTW, please let Andy know I got his message about recomended software! I really appreciate the advice. keep up the great work! Cheers!
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Mine hasn’t even made the list yet…lol
My Longmill arrived today! I think I peed a little when I saw the box. 
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Congratulations ArchiesWoodshop
Hey all, we got 21 more machines out the door today!
I also updated the structure of the original post so that the numbering starts at the next machine that’s planning on being shipped out, this way you can watch as your numbered spot in line slowly goes down as we approach shipping out your LongMill 
Our plan this week is to get some more dust shoes and control boxes put together at the start of the week and then get more machines out the door at the end. We packed and nearly shipped over 50 machines last week so we’ll be aiming to hit that again this week
As always, look to see more updates on this thread once we have more info to send out!
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Thank you Chris! Getting excited! #51
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Only a little, you should send it back
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