New USB Xbox controller not connecting?

I found some menus in Settings under shortcuts and starting messing around with the Gamepad screen. Tried to “add profile” but already existed. If I select “help” I went to the Tester and the toggles on my controller show up in the test. If I click on either of the control fields my screen goes dark (black). Have to re-launch gSender each time I do that. My limited computer instincts tell my my controller is not actually connected to gSender.

I really appreciate some assistance.

Scott

@Scott1 I moved your topic to the gSender category, Scott. It will get more exposure there.