Any reason not to add an ATC table to Lead Time and Order Status Tracking | Sienci Labs ?
Hi Greg,
It might be wise to communicate this directly with sienci. You are now throwing your flume into the forum that users use to dick around with eachother, and before you know it you get someone reacting on your enquiries that back in the days one wouldn’t dare to be that short if you wanted help from another human being, and that one understood that being short, snaggy and facebooky about our problems, would end us up in the lower parts of the stack or passed down to the rooky, because he still has to learn how to handle the difficults.
Or or or, you get that one guy.. you know, the lecture type that will go on and on and on on how including order information in your request will help the helpdesk to actually do something fast. A lecture on maybe adding an order humbeeer and machine tyyyype and when did you oooordeeeer. Stuf like that and before you know it you would get another one of them adding things to the list because a forum never has only one lectureguy. There’s always a good percentage of them and they are competitive as afirefighters against cops.
Then the wannabe hrm type comes in wanting to talk about human interaction and how to use ai to write a good help request for you and you can bet your sorry behind this will trigger at least six members to start thát discussion again on how ai sucks over how ai is a life changer. I bet one would even come in to show you a lengtly answer from ai by someone who prompted your question to it.
Then the discussion will probably completely off topic and that will trigger the mods to tazer a few members into a coma .
Luckily for you I am none of the above, up early before the crowd and friendly for a dutch guy. And the Dutch are known for their directness, so let me direct you without further time wasting to the page where you can find a form to directly communicate with sienci.
Make it count! Hope to see you back soon with some good news!
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Thanks for the tip Eddie. I’m new to this community.
Regarding your directness, I appreciate it. I lived in Germany for a year so this actually counts as small talk to me
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I asked about ordering another tool rack and was told that they are on the same lead time as ordering a full ATC kit. So I assume there’s no point in breaking out the items individually as purchasing anything that is in the kit will take the same amount of time as a full kit. So that single ATC line covers anything ATC related.
I’m interested in order status tracking, not lead time. I’m just excited for my ATC spindle kit to ship.
I emailed sienci customer support and they said this:
We had a delay for some components arriving in our offices. We’re expecting to ship April orders within the next couple of weeks. I apologize for the delay.
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