Kinda wondering about the Altmill status page. Appears not to have been updated since the 9th.
How am I to count every second until my Altmill arrives.
Thanks guys
Wondering too ā¦ nothing shipped at all last week
How far out are you on the list.
Scheduled for October, I am guessing about third week. With the rate of progress on the shipping list, I was actually hoping early October. Now itās starting to look like November sometime.
Oct 10th for completion so hopefully 3rd week for me as well
Where did you get āOct 10 for completionā? The order list only goes to the predicted month ā¦
Same here. Based on the previous cadence, mine (61894), should have shipped last week but no update to the tracker and no email. Just getting antsy waiting on it and ready to get started.
Sorry then, I should have said predicted
Thatās especially rough when you are THAT close ā¦ I hope things get going again soon.
another week with no Altmill shipped
My order # is 62207 so it seems to be very close to being shipped, but Iām actually away all of next week and coming back on Oct 7th. With my luck they will end up shipping early next week right when Iām awayā¦
I wonder if I should email them to make sure they donāt ship next week, but I also donāt want to mess up my placement in the queue too much.
I suspect you are too far back (at position 15) for shipment next week but I would give them a call anyway. You got nothing to loose. When you talk to them, please ask them what the hold up is and when they estimate production will re-start and let us all know what is happening.
I am first for September (61798) and it being the 28th I havenāt heard anything yet. Although I looked on website last night and see someone who was much higher than me it it was shipped. Iāve been extremely loyal and supportive of Sienci and this is leaving a very bad taste in my mouth. They should at least inform their customers of any status as far as delays or issues. Ugh!
So I spoke with them last Friday
It appears they are awaiting wiring harness to complete orders.
Though I realize this maybe out of their control I do feel an update to all that would be effected would be in scope.
Im not fussing just old but I still get excited for new toys and disappointed when Santa is late.
Thank you for clearing up the mystery. I agree that this is obviously out of their control but I also think that a quick āheads upā note would have been the appropriate thing to do.
I hope that the powers to be will learn from this debacle. The monthly production upgrades are great for giving a general overview of what is happening but are definitely not appropriate in disseminating what I would call ācriticalā information such as āall production has stopped because we ran out of stock on a required part - production is expected to restart by such and such a dateā.
If you have a large quantity of people waiting for a product (for which they paid 5k a piece (IN ADVANCE), you just canāt be lacks-a-daisy about updating the status of things.
Added: I hope that production didnāt stop completely and that there are a whole pile of fully loaded Altmill boxes sitting on the production floor that can be shipped out as soon as the wiring harnesses are available.
Go over to the C3D forum and look up the ādebacleā with the 5PRO. Now, thatās a debacle.
Seems to me that Sienci is just being careful over being fast ā¦ which I prefer.
Do you have a link or a better description of what I could search for?
This is not a case of ācareful over fastā ā¦ it was a failure in communication.
Hey @Stratmaster,
Chatting with the team it appears we are waiting on a couple parts, as you mentioned. Good news is that they have arrived in Ontario, so should be at our door this week. I expect you will see the queue moving again soon.
Thanks for your patience everyone!
Cheers,
Stephen
Hey thatās some great news. Thanks, fpr the update.
Ya made this old mans day.