Wont load past splash screen

[JoeBruning]

Gsender is stuck at splash screen. I have tried rebooting everything multiple times. I tried a fresh install of Gsender, and I tried renaming the json file that someone recommended on Facebook. The log file output is

[2024-10-18 14:27:48.869] [error] SyntaxError: Unexpected token ’ ', " "… is not valid JSON
at JSON.parse ()
at ConfigStore.reload (C:\Program Files\gSender\resources\app\server\index.js:343:30)
at ConfigStore.load (C:\Program Files\gSender\resources\app\server\index.js:311:12)
at Module.createServer (C:\Program Files\gSender\resources\app\server\index.js:21809:74)
at C:\Program Files\gSender\resources\app\server-cli.js:96:25
at new Promise ()
at module.exports (C:\Program Files\gSender\resources\app\server-cli.js:92:10)
at _callee5$ (C:\Program Files\gSender\resources\app\main.js:138:44)
at tryCatch (C:\Program Files\gSender\resources\app\main.js:29:1062)
at Generator. (C:\Program Files\gSender\resources\app\main.js:29:3008)
at Generator.next (C:\Program Files\gSender\resources\app\main.js:29:1699)
at asyncGeneratorStep (C:\Program Files\gSender\resources\app\main.js:35:70)
at _next (C:\Program Files\gSender\resources\app\main.js:36:163)
[2024-10-18 14:27:48.891] [info] Returned - http://undefined:undefined
[2024-10-18 14:27:48.904] [error] Unable to start the server at http://undefined:undefined

I am running windows 10 and the SLB and the latest version of Gsender.

[fafesb]

I had that issue before and had to go to my Windows user file C:\Users\steve delete the two sienci files and reload GSender again.

[JoeBruning]

Any specific files you remember? Are you talking about the files in the AppData folder?

[gwilki]

@JoeBruning Take a look at this post, Joe. It sets out how to do a “clean” uninstall of gSender so that you can do a new installation

How do I revert versions in gSender?

Hey folks, If you’ve checked out our newest version of gSender, but want to go back to a previous version, here are some helpful steps. You can install a new version without uninstalling the old one. But…there is a file that gSender saves your events into, that we will need to rename. You can delete it, but you may want to simply rename it, allowing you to recover your events (Start/Stop events and your macros are all saved to this file) in the future if you wish. Let’s locate the file! It’s…

[fafesb]

Folder .sienci-sessions and .sender_rc

When you reload the program it will make new ones

[fafesb]

You get GSender reloaded?

[gwilki]

@fafesb I’m not the one with the issue. @JoeBruning is. Like you, I pointed him to a possible solution. He has not yet followed up on whether he was successful.

[JoeBruning]

This issue is resolved. I apologize for the late response, I had a family emergency this weekend and wasn’t able to try the fix until late last night.

[gwilki]

As this issue is resolved, I’ve closed the topic.