Auto Touch Plate no Longer finding material XY zero

My auto touch plate all of a sudden is not finding the material XY zero. It is probing perfectly, but normally when complete, it ends up on the bottom left corner of the material surface. Now its ending up about 10mm above that position, no matter what I try to adjust.

Thanks for any help

@grainandgain gSender is configured to probe the correct corner? At the top right of the probing routine, there’s a small arrow showing which corner you are proving.

Also make sure gSender is configured to use the AZTP.

Thanks for the quick response.

Yes, everything you mentioned is correct. I wish we could upload a video to show exactly what is happening.

It keeps finishing slightly above the bottom left corner but still below the touch plate on the Y axis.

Thanks

@grainandgain You have put this in the UGS category. Are you using UGS or gSender?

@grainandgain When you say 10mm above, do you mean Z-10 or Y-10 (I say - because up and back would be a decrease of Z and Y).

AZTP configured to Auto ? And which version of gSender. There was a bug in versions below 1.5.7 if you didn’t use Auto.

Using Gsender

Thanks

Y 10mm above the corner

Thanks

Here is a video of the issue.

@grainandgain It’s hard to see in the video, but is the “point” on the collect nut hitting the auto zero plate?

No, it’s just not finding XY zero like it’s supposed to when the probe completes. I even tried with a different bit, updated gsender to the latest version, run off the defaults, made adjustments and still doiong exactly the same thing.

Contacted support and the replied with the very basics of using the probe.

Frustrated and very disappointed at this point.

Thank you for your suggestions, none the less.

@grainandgain lol. You get the Oscar for the best short video and original score.

How about a screen shot of the touch plate configuration.

HAHAHAHA . . . thanks, just trying to still have fun in the face of adversity.

I’m in touch with Steph at scienci, so let’s see if she can help. I’ll updated the thread when something develops.

Stay tuned and thanks again.

@grainandgain In case I wasn’t clear, I was asking if the collet nut is touching the plate, closing the circuit and moving on from there. In which case, the Y0 setting would be off.

@grainandgain What are the coordinates after probing? I’m guessing X0, Y10, Z1 ?

@gwilki’s suggestion is a good one that is often missed. You need to have enough bit length sticking out of the collet to ensure the collet doesn’t hit the AZTP. But in your case, it looks fine.

Another thing to look for (which doesn’t apply here) is to make sure your material is thicker than 4mm when you zero XYZ. The 4mm lip under the plate will prevent the AZTP from sitting flat on your stock if it’s too thin.

No worries, I understood. The collet isn’t close to the touch plate at all. I’ve even tried with other bits and used many of the probe stetting for tip and other bit diameters and no matter what, get the same results.

WOW, my whole situation keeps getting worse, now the when the spindle moves on the Y axis its jerking severely and even if I try to zero out XYZ manually, it won’t start cutting in the correct spot, it’s a disaster.

I guess I could use the Altmill as a workbench.

Based on my support experience, I am starting to question my purchase.

@grainandgain There are a bunch of support documents here: Sienci Labs. There are a few on machine movements.

@grainandgain What do you mean by that ?

  1. When the entire X-axis gantry is moving in the Y direction, it is jerking?
    or
  2. When the spindle moves in the X direction, it is jerking ?

If #1, take a look at AltMill - X-axis out of alignment – Sienci Labs

And I’m just hoping for another song.

I have read them all, at least anything pertaining to the original issue at hand and there was one video that came close but was outdated, so the resolution no longer applies to the latest software and possibly the long board.

@grainandgain If the answer to my question above is #1, check to see if both Y motors are moving when you jog. Maybe one doesn’t work and causing the jerking issue. Maybe it’s causing the zeroing issue too.