@SearsWoodshop There have been several threads here on the issue that you are having. So far, the issue has been the on/off switch on the controller box on early models.
The solution is to bypass the switch. Here is one of the threads:
If you have a meter, you may want to confirm that the power brick is outputting the correct voltage before doing the switch bypass. Once bypassed, you will need to plug the brick into a switched power bar or something similar. Let us know how you make out.